Legal Documents

Eg22 Terms and Conditions — Please Read Before Use

Please read these Terms & Conditions carefully before using the eg22 platform. By creating an account, you are deemed to have accepted all of these Terms.

Last Updated: January 1, 2026

Key Terms & Conditions

Key highlights at a glance

Eligibility Requirements

You must be at least 18 years of age to open an account at eg22. Accounts belonging to underage users will be closed immediately.

Bonus Policy

Each bonus has its own wagering requirements. All specified conditions must be met before a bonus can be withdrawn. Failure to comply may result in the bonus being forfeited.

Payment Rules

KYC verification is mandatory for withdrawals. A one account, one payment method policy applies. Deposits and withdrawals must be made through the same method.

Prohibited Activities

Creating multiple accounts, bonus abuse, match fixing, or any other fraudulent activity is strictly prohibited. Violations will result in permanent account closure.

Privacy Protection

Your personal data is handled in accordance with our Privacy Policy in accordance with our policy. Your information is never shared with third parties.

Right to Amend Terms

Eg22 reserves the right to modify these Terms & Conditions at any time. Continued use of the platform following any changes constitutes acceptance of the updated Terms.

Important Notice: These Terms & Conditions constitute a legally binding agreement for use of the eg22 platform. Please read this document carefully in full before creating or using an account.

1. General Terms

Eg22 (hereinafter referred to as the "Platform" or "we") is an online Sports Betting and casino gaming platform serving users in Bangladesh and other countries. These Terms & Conditions (hereinafter "Terms") constitute a legally binding agreement between eg22 and its users.

By accessing or using the eg22 platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree with any part of these terms, please refrain from using the platform.

These Terms & Conditions are written in Bengali and apply to users in Bangladesh. eg22 reserves the right to modify, amend, or update any part of these Terms at any time, with or without prior notice. Continued use of the platform after any changes are published constitutes your acceptance of the updated Terms.

Age Requirement: eg22 is strictly for individuals aged 18 and above. Account registration or use by minors is not permitted under any circumstances.

2. Account Registration & Verification

A personal account is required to use eg22's services. You must provide accurate and complete information at the time of registration. Accounts created with false information may be closed at any time and balances may be forfeited.

2.1 One Account Per Person

Each individual may only register one eg22 account. If multiple accounts are found under the same person, all accounts will be closed and all balances and bonuses will be voided. Operating multiple accounts from the same IP address or device may also be treated as a violation.

2.2 KYC Verification

Eg22 complies with international Anti-Money Laundering (AML) regulations. All users must complete KYC (Know Your Customer) verification before making a withdrawal. The following documents may be required:

  • Clear copy of National ID (NID) or passport
  • Utility bill or bank statement as proof of address
  • Proof of Payment Method Ownership
  • Selfie or live facial verification if required

Eg22 may request additional verification documents from any user at any time. Failure to submit the required documents may result in withdrawal being placed on hold.

2.3 Account Security

You are responsible for keeping your account login details confidential. You must not allow anyone else to access your account. Any unauthorized access must be reported to eg22 Support immediately.

3. Deposit & Withdrawal Rules

The following rules apply to all transactions on eg22. All transactions are processed through eg22's payment processing partners and are secured with SSL encryption.

3.1 Deposit Rules

  • The minimum deposit amount is set individually for each payment method.
  • Deposited funds are generally credited to your account instantly.
  • Deposited funds may only be used for betting and gaming purposes.
  • The use of third-party payment methods is strictly prohibited.

3.2 Withdrawal Rules

  • Withdrawals are typically processed within 1–3 business days.
  • Full account verification (KYC) is required before any withdrawal can be processed.
  • The withdrawal method must match the payment method used for the deposit.
  • Wagering requirements must be met before bonus funds can be withdrawn.
  • Eg22 reserves the right to hold any withdrawal request for review if necessary.
Please Note: Where money laundering or fraud is suspected, eg22 reserves the right to notify the relevant financial authorities and suspend the account.

4. Bonus & Promotion Terms

Eg22's bonuses and promotional offers are designed to give users added value. Each bonus comes with its own specific terms that must be followed.

4.1 Welcome Bonus

Newly registered users can receive a Welcome Bonus of up to 100% on their first deposit. To qualify, a minimum deposit amount is required and a bonus code must be used where applicable.

4.2 Wagering Requirements

Wagering requirements apply to all bonuses. For example, a 10x wagering requirement means you must wager the bonus amount 10 times. Bonus funds cannot be withdrawn until the wagering requirement is fully met.

4.3 General Bonus Rules

  • Each user is eligible for each promotion once only, unless otherwise stated.
  • Bets placed with bonus funds must generally be placed at minimum odds of 1.50 or higher.
  • Bonuses that are not used within their validity period will be automatically cancelled.
  • Eg22 reserves the right to modify or cancel any promotion at any time.
  • If bonus abuse is detected, the bonus and any associated winnings will be voided.

5. Betting Rules

The following general rules apply to Sports Betting and casino gaming on eg22. Additional rules may apply to specific sports or events.

5.1 Bet Acceptance

Eg22 reserves the right to accept or refuse any bet. Bets placed at incorrect odds due to a technical error may be voided. A bet is only considered valid once it has been confirmed.

5.2 Event Cancellation or Postponement

If a sports event is cancelled, postponed, or rescheduled, eg22 will make a decision regarding the affected bet in accordance with its own rules. In most cases, the stake will be returned.

5.3 Maximum Win Limit

A maximum win limit applies to each bet or event. Any amount exceeding this limit will not be paid out automatically. For more details, Sports Betting View page.

5.4 Live Betting

During live betting, bets may take a moment to confirm due to network delays. Any bet placed after the outcome of an event has been determined will not be accepted and will be voided.

6. Prohibited Activities

The following activities are strictly prohibited on the eg22 platform. Any violation may result in permanent account closure and forfeiture of all balances.

  • Multiple Accounts: Creating multiple accounts under the same person's name.
  • Bonus Abuse: Placing bets in a calculated manner with the intent to exploit the bonus system.
  • Arbitrage Betting: Placing opposing bets across multiple platforms to guarantee a profit.
  • Match Fixing: Any attempt to influence the outcome of a game.
  • Software Bots: Using automated betting software or bots.
  • Money Laundering: Using eg22 for money laundering or any other unlawful financial activity.
  • Hacking Attempts: Any attempt to compromise the security of the platform.
  • Third-Party Payments: Using a payment method that is not registered in your own name.
Warning: Upon detection of any prohibited activity, eg22 reserves the right to close the account without prior notice and pursue legal action.

7. Account Closure & Suspension

Eg22 reserves the right to temporarily or permanently close any account in the following circumstances:

  • If any part of these Terms and Conditions is violated.
  • Registering with false or misleading information.
  • If KYC verification fails or required documents are not submitted.
  • In cases of suspicious financial activity.
  • If you request voluntary account closure or opt for self-exclusion.

You can also contact eg22 support at any time to close your account. If there is a withdrawable balance at the time of closure, you will have the opportunity to withdraw it — however, any bonus funds will generally be forfeited.

8. Limitation of Liability

Eg22 will not be liable for any of the following:

  • Bets lost due to internet disconnection or technical issues.
  • Any losses resulting from unauthorized access to your account credentials.
  • Issues related to third-party services (payment gateways, internet service providers).
  • In the event that services are suspended due to government restrictions or legal changes.

Eg22's total liability shall in no circumstances exceed the amount of funds held in the relevant account. eg22 shall not be liable for any indirect, incidental, or consequential losses.

9. Privacy & Data Protection

Eg22 takes the protection of your personal information very seriously. The data you provide at registration and your platform activity are governed by our Privacy Policy is governed by.

We use your information solely to provide services, verify identity, process financial transactions, and meet legal obligations. Your personal data is never shared with third parties for marketing purposes. However, information may be disclosed in response to valid requests from legal authorities.

Your data is protected by SSL/TLS encryption. For more details, visit our Privacy Policy Read the page.

10. Responsible Gaming

Eg22 believes in responsible gaming. Gambling addiction is a serious issue, and we are committed to keeping our users safe.

  • Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
  • Self-Exclusion: You have the option to exclude yourself from the platform, either temporarily or permanently.
  • Reality Check: You will receive periodic reminders about your usage time and amount.
  • Cooling-Off Period: Take a break for anywhere between 24 hours and 6 weeks.

For more details, visit our Responsible Gaming Visit the page. If you need help, please seek professional support.

Please Note: Gaming is for entertainment, not a source of income. Never bet more than you can afford to lose.

11. Dispute Resolution

In the event of a dispute between eg22 and a user, resolution will first be attempted through our support channels. An initial response is typically provided within 5–10 business days of contacting support.

If a dispute cannot be resolved through our support channels, it may be referred to an independent third-party dispute resolution body. In all matters relating to the interpretation and application of these terms, eg22's decision shall be considered final unless otherwise determined through legal proceedings.

In betting disputes, eg22's server logs shall serve as the definitive record. eg22 reserves the right to void any winnings resulting from a technical error.

12. Contact Us

If you have any questions or concerns about these Terms & Conditions, please get in touch with us. Our support team is available 24/7, seven days a week.

  • Email: [email protected]
  • Live Chat: Log in to the platform and reach us via Live Chat at any time.
  • Help Center: Help Center page for answers to common questions.

These Terms & Conditions were last updated on January 1, 2026. eg22 reserves the right to modify these terms at any time, and any changes will be published on this page.

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By registering, you agree to these Terms and Conditions and Privacy Policy you agree. 18+ only.

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